Hi, I'm Tyna Hartwell

I design learning experiences that make the technical tangible!

About me

I am a Senior Learning Experience Designer specializing in new technology integrations and technical documentation. I excel at transforming complex, technical information into bite-sized, easy-to-digest content.

My passion for designing learning experiences began during my undergraduate studies at the University of South Florida, where I majored in Social Studies Education. I learned how to design effective learning experiences for diverse audiences with varying backgrounds and experience levels. My enthusiasm for this field grew during my time as a program director for the YMCA and as a classroom teacher, which ultimately led me to earn a master's degree in Instructional Design from Western Governors University.

For the past three years, I have been dedicated to my career as a Learning Experience Designer. I thrive on collaborating with individuals from all backgrounds and experience levels to identify needs, create actionable plans, and implement solutions that address everyday on-the-job challenges.

Portfolio Highlights

Training Modules

Multi-Factor Authentication

A quick Storyline activity that includes drag and reveal actions.

Microsoft Copilot

A Storyline lesson detailing the uses of Microsoft Copilot. Includes hover and select to reveal activities.

Artificial Intelligence Usage

A Rise lesson introducing and defining AI. Includes interactive elements and a knowledge check.

Introduction to CMDB

A Rise lesson provides a foundational understanding of the ServiceNow Configuration Management Database (CMDB).

Videos and Graphics

Employee Tuition Discount

ServiceNow Top 5 Tips

Resume

Testimonials

"Thank you for streamlining communications for the MFA project to replace DUO with PingID MFA especially when we were tackling through unknowns! Appreciate your dedication and support!"

"Tyna, you have done a wonderful job with the IC Roadshows. You have been dedicated and have facilitated every one and have handled hurdles with grace. Thank you so much, we are fortunate to have your help and time!"

"Excellent work on the AI course. You put together an amazing product in a very limited amount of time."

"Thank you so much for your engagement and positivity. You've helped me significantly and I appreciate your time and your personality."

"Thank you for all the help you provided with the Incident Management project. I am so grateful for the keen eye for how we are delivering content, mindfulness of the learning experience, and willingness to be collaborative. This project would not be in its state without you, which is incredibly stunning considering the potential number of people our work could impact. THANK YOU!!!!!"